Remote Lactation Consultant (IBCLC)

1w1 week ago

Pomelo Care

US · Full-time · $65,000 – $75,000

About this role

Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers passionate about improving care for moms and babies. We transform outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven platform engages patients early and delivers coordinated virtual care throughout pregnancy and postpartum.

Your North Star: provide compassionate, culturally-relevant, and evidence-based lactation care. In this remote role, work closely with the interdisciplinary clinical team to engage perinatal patients and provide quality lactation care via text, phone, or video calls. Report to the Director of Perinatal Nutrition Programs.

Collaborate cross-functionally with clinical operations, product, tech, and business teams to innovate and build the tech-enabled program. Develop patient-facing content, improve care workflows, update best practice protocols, and facilitate connections with in-person providers. Focus on reducing disparities for patients eligible for Medicaid, SNAP, or WIC.

We measure success by reductions in preterm births, NICU admissions, c-sections, and maternal mortality. Committed to hiring diverse perspectives to reflect the population served. Enthusiasm for promotion of diversity, equity, and inclusion in all programs.

Requirements

IBCLC certification through the International Board of Lactation Consultant Examiners
Licensed as an RN, RD, OT or SLP
If a registered nurse, residence in a compact nursing license state
3+ years in a hospital and/or healthcare practice; outpatient experience preferred
Experience working with clients eligible for Medicaid and/or those accessing SNAP or WIC programs
Expertise in care of dyad with complex breastfeeding problems
Spanish fluency required
Strong organizational skills and ability to prioritize multiple projects

Responsibilities

Provide one-on-one virtual lactation care via text, app messaging, phone and video calls
Facilitate lactation education and support groups
Work collaboratively and cross-functionally with clinical, operations, product, tech, and business teams
Assist with the development and testing of patient engagement strategies
Develop creative patient-facing content, guideline-based clinical protocols and efficient workflows
Engage perinatal patients and provide quality care at the right time
Update best practice protocols and facilitate connections with in-person care providers