About this role
Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers passionate about improving care for moms and babies. We transform outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale through our technology-driven care platform. Your North Star: provide compassionate, culturally-relevant, and evidence-based lactation care.
In this remote role, you will work closely with the interdisciplinary clinical team to engage perinatal patients and provide quality lactation care via text, phone, or video calls. You will report to the Director of Perinatal Nutrition Programs and collaborate to develop patient-facing content and improve care workflows. Focus on reducing disparities with a particular emphasis on high-quality access for perinatal patients and infants.
You will collaborate cross-functionally with clinical operations, product, tech, and business teams to innovate and build the tech-enabled program. Facilitate connections with in-person care providers and update best practice protocols. Work builds on enthusiasm for diversity, equity, and inclusion in all programs.
Pomelo measures success by reductions in preterm births, NICU admissions, c-sections and maternal mortality while improving outcomes and reducing healthcare spend. Committed to hiring diverse perspectives to reflect the population served. Join to enhance culturally-relevant care and perinatal health equity.
Requirements
- IBCLC certification through the International Board of Lactation Consultant Examiners
- Licensed as an RN, RD, OT or SLP
- If a registered nurse, residence in a compact nursing license state
- 3+ years in a hospital and/or healthcare practice; outpatient experience preferred
- Experience working with clients eligible for Medicaid and/or those accessing SNAP or WIC programs
- Expertise in care of dyad with complex breastfeeding problems
- Fluent in English and Spanish
- Strong organizational skills and ability to prioritize multiple projects
Responsibilities
- Provide one-on-one virtual lactation care via text, app messaging, phone and video calls
- Facilitate lactation education and support groups
- Work collaboratively and cross-functionally with clinical, operations, product, tech, and business teams
- Assist with the development and testing of patient engagement strategies
- Develop creative patient-facing content, guideline-based clinical protocols and efficient workflows
- Engage perinatal patients and provide quality care at the right time
- Update best practice protocols and facilitate connections with in-person care providers
Benefits
- Fully remote role
- Flexible weekend/holiday call hours
- Interdisciplinary team collaboration
- Commitment to diversity, equity, and inclusion
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